Maryland, USA. 20774
240-285-1272
We accept Visa, Mastercard, Discover, and Paypal.
We will not sell your information to any entity. We will only provide your information to other entities as needed to complete your transaction.
We guarantee that the product will arrive in good condition or we will return the full purchase price of the product not including shipping. Defective Merchandise may be returned for a full refund (excluding the cost to ship it back to us). All refunds for any reason must have a return authorization, which may be requested by emailing service.kaylasroom@yahoo.com.
Because different manufacturers have different return policies, please contact us immediately at service.kaylasroom@yahoo.com should you wish to return any item. PLEASE DO NOT SEND ITEMS BACK WITHOUT CONTACTING US FIRST-refunds will NOT be issued if you have not contacted us first and requested a return authorization. You must contact us within 10 days of receipt of merchandise.
NOTE: SOME MANUFACTURERS DO NOT ACCEPT RETURNS, UNLESS DEFECTIVE. IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE CONTACT US BEFORE PURCHASING (SERVICE.KAYLASROOM@YAHOO.COM OR 240-285-1272).
There will be a 20% re-stocking fee on all non-defective/non-broken items. You will also be responsible for the costs of shipping the product back to us. Merchandise must be returned in its original inner packing and must be in resaleable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.
Be sure to contact Customer Service at service.kaylasroom@yahoo.com for return authorization before returning merchandise-whether defective/broken or non-defective/non-broken.
Thank you for shopping at Kayla's Room!
